Quota
- Three tiers: Lite 200 GB, Standard 500 GB and Premium 1 TB of data per month. Devices online at once: Lite 3, Standard 5, Premium 8 (Trial 2). See the Plans page for prices.
- Each period lasts 31 days. Data resets at the end of each period, and unused data doesn't roll over. Both upload and download count.
- Your plan covers shared exits only. Dedicated IPs and their dedicated connections use each IP's own data, not your plan's (see "Dedicated IP").
- A few exits count usage at a multiplier (for example, ×2), which is shown next to the exit.
- Overview and Traffic on the website show your usage for the current period. Traffic also breaks it down by month, day and hour, and lists each connection's time, device, connection IP and data used.
- In the app, tap the account card at the top of the Me tab to open My plan, which shows usage for the current period and the last 7 days. Tap Data usage: the top section shows your plan's usage this period (shared exits only), and below it each dedicated IP has its own row showing its usage and allowance.
- Usage under 1 GB is shown in MB.
Speed limits
Each tier has a download / upload speed cap, shown on the Plans page (the trial has the lowest, Premium the highest). The cap is applied on our routes and shared by all your devices. Dedicated IPs run at their own bandwidth and aren't affected by your plan's cap.
Running out of data
When your plan's data runs out, your connection isn't cut off: shared exits are limited to 1M, and the app notifies you. Dedicated IPs aren't affected (when an IP's own data runs out, that IP is paused; see "Dedicated IP"). You have two options:
- Buy a data pack: 50 / 100 / 300 GB, added to your plan only. Plan data is used first, then the pack, and any unused pack data is cleared at the end of the current period. Premium gets 10% off.
- Wait for the period to reset.
Device limit
Your Standard plan allows 2 devices on the trial, 3 on Lite, 5 on Standard and 8 on Premium, counting only devices currently connected to shared exits. Each dedicated IP has its own limit of 2, and your own nodes don't count. When a product reaches its limit, the device that connected to it first is disconnected. Your account isn't suspended. See "Using the app".
Durations and discounts
- New plans, plan changes and renewals are available for 1 / 3 / 6 / 12 / 24 months: full price / 5% off / 10% off / 15% off / 60% off. The 24-month term is available for the Standard plan only; dedicated IPs run up to 12 months.
- 1 month = 31 days (3 months = 93, 6 months = 186, 12 months = 372, 24 months = 744), which aligns exactly with the data periods. The expiry date is shown before you pay.
- All purchases are paid from your balance with Pay with balance. If your balance is insufficient, the button reads Top up.
Upgrade, downgrade, renew
- Upgrades take effect immediately. The unused time on each of your orders is credited based on the amount you actually paid.
- Downgrades take effect when your current plan expires, and no further changes can be made until then.
- Renewals are added to your current expiry date, so no remaining days are lost. In the app, tap Renew on My plan to open the Renew page; you can renew your plan and dedicated IPs together.
- If your plan has already expired, the renewal starts on the day you pay, and a new data period begins that day.
- Auto-renew is on by default: 1 month at a time at the monthly price, charged to your balance within the 24 hours before expiry. If your balance is insufficient, we retry every 6 hours and notify you if the first attempt doesn't go through. You'll also receive a reminder 3 days before your plan expires. Your plan and each dedicated IP have their own switch, all managed under My plan → Renewals in the app.
- When your plan expires, shared exits are unavailable until you renew. Dedicated IPs have their own expiry dates and aren't affected.
- Trials don't charge you automatically when they end; choose a plan to continue.
- We offer a free 3-day trial, and purchases are non-refundable once paid. Use the trial to confirm the service meets your needs.