Dedicated IP

A dedicated IP is a US IPv4 address for your use only, sold separately from the Standard plan. Each IP has its own data, bandwidth, expiry date and auto-renew setting, and no Standard plan is required. You can connect to it with one tap in the app, or turn on Dedicated connection to use it in other apps. Both methods can be used at the same time.

Types and starting prices

• Datacenter IPs are located across many US states and cities.
• Residential IPs come from home broadband connections, so websites see you as a regular home user. The carrier is shown at checkout before you pay.
• A static IP never changes. A dynamic IP changes automatically once a day within the same region and carrier pool, and can't be picked or changed for a fee.
• These are base prices and include 100 GB of data per month at 50M. For more data, higher bandwidth, Mainland China acceleration or multiple IPs at once, see Buying and options. Current prices are always shown on the Dedicated page and at checkout.

When its data runs out

• Each IP includes its own monthly data, separate from your Standard plan. Usage includes app traffic through the IP plus its dedicated connection, and is shown as Usage this period on the IP's details page.
• The data period starts when the IP is activated and resets every 31 days.
• When the data runs out, only that IP is paused: both app connections and its dedicated connection stop. The IP is paused, not slowed down. Tap Buy a data pack on its details page to resume immediately; the expiry date doesn't change. Otherwise, it resumes automatically when the next period begins.
• IP data packs: 50 GB $2.99, 100 GB $4.99, 300 GB $11.99. Packs aren't discounted and apply only to the IP you buy them for. The IP's included data is used first, then the pack. A pack lasts until the end of the IP's current period, and any unused data is cleared at the reset.
• Bandwidth is set per IP (the same for upload and download) and is independent of your Standard plan's speed cap.

Devices and country setting

• Each IP allows up to 2 devices online at once, separate from your Standard plan's limit. When the limit is reached and another device connects, the device that connected first is disconnected. Your account isn't suspended.
• Country setting: IPs purchased in the same order share one setting. The default is Auto-detect, based on the network you connect from. The setting only changes the route; the exit IP stays the same. Only IPs with Mainland China acceleration can be set to Mainland China; all other countries are available for every IP. Change it under Me → Country setting in the app or on the IP's details page.

Using it

• In the app: select the IP on the Exits tab, or connect with it from its details page. Each device chooses independently, and New IP on the home screen doesn't affect it.
• In other apps: turn on Dedicated connection on the IP's details page (off by default). Its protocol nodes are listed there; you can copy each node's share link or scan its QR code, or import a subscription in Clash, JSON, Surge or Universal format. Node names include Teaben, the IP and the protocol. Surge receives only the protocols it supports. A dedicated connection doesn't require a Standard plan.
• When you turn off the dedicated connection, all exported configurations stop working, while the app continues to connect as usual. When you turn it back on, the same links work again.
• If you suspect the connection details have been exposed, tap Reset connection info. The old links stop working immediately, so import the new details into your other apps.
• To view the connection details on another device, create a read-only view link on the IP's details page. See View links.

Changing the IP

• Random new IP: $1.99 for another IP of the same type in the same region. The change takes effect as soon as you pay.
• Pick a new IP: $4.99 to choose one from a list within the same price tier. Your current IP keeps working after payment; when you make your pick, the current IP is released and the new one takes effect.
• IP changes are never free. Change fees aren't discounted and are non-refundable. Dynamic IPs can't be changed.
• The expiry date, auto-renew setting and dedicated connection stay the same, so no changes are needed in your other apps.
• An IP can't be changed during the grace period (renew it first) or while it's still waiting to be picked.

Renewal, auto-renew and expiry

• Tap Renew on the details page to open the Renew page (you can renew your plan at the same time), choose a duration, and the time is added to the current expiry date. The renewal price is the current base price plus the current price of each option the IP has, with the duration discount applied.
• Auto-renew: each IP has its own switch, on by default for new purchases. You can also manage all of them under Renewals. Each renewal is for 1 month at the monthly price, charged to your balance within the 24 hours before expiry. If your balance is insufficient, we retry every 6 hours and notify you if the first attempt doesn't go through.
• After expiry, there is a 3-day grace period. During this period the IP can't be used (both the app and the dedicated connection are paused, and the IP can't be changed), and auto-renew keeps trying. Renew within the 3 days to keep the same IP, with the new term extending from the original expiry date. After 3 days, the IP is reclaimed.
• When your Standard plan expires, your dedicated IPs aren't affected; each has its own expiry date.
• Dedicated IPs, pick fees, IP change fees and IP data packs are non-refundable once paid.

Managing multiple IPs

Every dedicated IP includes these tools, with nothing extra to turn on:

• Use separate IPs for different stores or accounts; each IP has its own data, expiry date and auto-renew setting.
• Place orders, change IPs and check usage through the API, and receive notifications by webhook. See API and webhooks.
• Download monthly statements as PDF or CSV. See Monthly statements.